LUMINARY AGENCY

Privacy Policy — Effective April 1, 2026

Introduction

Luminary Agency ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website luminaryagency.ai, use our client portal, or interact with our services, including integrations with third-party platforms such as Instagram, Facebook, and LinkedIn.

Information We Collect

We may collect personal information that you voluntarily provide, including your name, email address, phone number, business name, and social media account information when you sign up for our services, request a consultation, or use our client portal. We also collect usage data such as IP addresses, browser types, and pages visited through standard web analytics.

How We Use Your Information

We use the information we collect to provide and manage our marketing services, communicate with you about your account and campaigns, schedule and publish approved social media content on your behalf, generate marketing strategy recommendations, and improve our services. We do not sell your personal information to third parties.

Third-Party Integrations

Our platform integrates with Instagram (Meta), Facebook, LinkedIn, and Shopify to provide marketing automation services. When you authorize these integrations, we access only the permissions necessary to manage your content, such as publishing posts you have approved. We store authentication tokens securely and do not share your social media credentials with third parties.

Instagram & Meta Platform Data

When you connect your Instagram Business account, we request permission to publish content on your behalf. We do not access your direct messages, follower lists, or personal Instagram data beyond what is needed to schedule and publish pre-approved posts. You may revoke this access at any time through your Instagram settings.

Data Security

We implement reasonable technical and organizational security measures to protect your personal information. Access to client data is restricted to authorized personnel and automated systems required to deliver our services. All data is transmitted over encrypted connections (HTTPS/TLS).

Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us at the email below.

Your Rights

You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time. To exercise these rights, contact us at hello@luminaryagency.ai.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:
Luminary Agency
Louisville, KY
hello@luminaryagency.ai
luminaryagency.ai